Last Updated: 15 November 2025
MerciAura values your trust. Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with us.
1. Information We Collect
When you shop with MerciAura or use our services, we may collect the following information:
- Personal Information – Name, email address, phone number, billing & shipping address.
- Payment Information – Credit/debit card details, UPI, or other payment methods (processed securely by trusted third-party gateways).
- Account Information – Login credentials, wishlist, order history, and saved preferences.
- Technical Data – IP address, browser type, device information, and cookies for site optimization.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders.
- Provide customer support and resolve queries.
- Send order updates, promotional offers, and newsletters (only with your consent).
- Improve website functionality, user experience, and product offerings.
- Comply with legal obligations and prevent fraudulent transactions.
3. Sharing of Information
MerciAura does not sell, rent, or trade your personal data. However, we may share information with:
- Trusted Service Providers (payment gateways, shipping partners, IT support).
- Legal Authorities if required by law or to protect our rights.
- Business Transfers in case of mergers, acquisitions, or restructuring.
4. Data Security
We use industry-standard encryption and secure payment gateways to protect your personal data. While we strive to ensure safety, please note that no method of electronic transmission is 100% secure.
5. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Offer personalized recommendations and promotions.
You can manage or disable cookies through your browser settings.
6. Your Privacy Rights
As a valued MerciAura customer, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your account or data.
- Opt-out of promotional emails at any time.
7. Children’s Privacy
MerciAura products and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, feel free to contact us:
