Because we believe skincare should always feel transparent and trustworthy, here are a few gentle notes to keep in mind:

■ Every skin is unique – results may vary from person to person. What works beautifully for one may take time for another.

■ Patch test recommended – we suggest a quick patch test to make sure the product loves your skin as much as you’ll love it.

■ Gifts & offers – free gifts, samples, and promotional offers are limited-time only and may change depending on availability.

■ Natural variations – since we use natural ingredients, subtle differences in color or fragrance are completely normal and show the purity of the formula.

■ Fair resolutions – in the rare case of a concern, our team will always do its best to resolve it with  fairness and care.

■ Quick exchanges – if your order arrives damaged or incorrect, we’ll replace it right away. Just share an unboxing video within 24 hours of delivery so we can help you faster.

■ Cancellations – if you change your mind, you can cancel within 2 hours of placing your order. After dispatch, cancellations aren’t possible since your package is already on its way.